There are some changes to our shipping services due to the COVID-19 outbreak. Please click here to read the latest.
How to track your order
Click 'view your order' on your confirmation email.
Once shipped, your order's status page will be updated with your parcel's tracking number. Simply click on the tracking number to be taken to the courier's site, where you'll be able to find detailed updates on its progress!
Royal Mail international orders
If your order is shipping on a Royal Mail international service, once it arrives in your country its delivery will be managed by your national mail carrier. You can often find more detailed tracking information on your national carrier's site. To access this, please click 'continue tracking' from the Royal Mail tracking dashboard (see below).
Or, if you already know who your national mail carrier is (e.g. USPS in the USA or Australia Post in Australia), you can simply enter the tracking number provided straight into their website tracker to pull up your shipment details.